Do you dream about a more rewarding career where you make a real difference to people’s lives? One with hybrid-working, job permanence and career development? Then why not become an Affordable Warmth Advisor at Changeworks, Scotland’s leading environmental charity delivering solutions for low carbon living.
As an Affordable Warmth Advisor, you’ll provide people with crucial support to get through the ongoing energy crisis. Our Community Engagement and Energy Advice Services are on the frontline, providing a range of information and support to the public. This includes signposting, advice, advocacy and support for people, particularly for those in fuel poverty, and awareness-raising and engagement activity at talks and events.
We are seeking to recruit additional Affordable Warmth Advisors to help us expand our services across Scotland and to support more people in need. Our Advisors are naturally supportive, highly motivated and driven by delivering real outcomes for their customers. If you have excellent communication skills, a ‘can do’ attitude and a mature and responsible approach to your work, we’d love to hear from you. The work can be complex, and our customers are often in acute need, meaning the role can be highly rewarding as you can make a real difference to someone’s life.
A background in energy is desirable, advice or customer experience essential, and you should have an understanding of vulnerability and awareness of fuel poverty. You should have experience of producing high quality written reports or papers. A driving licence is beneficial as some of our work is face-to-face, and in rural areas. We will start to grow your knowledge of services straight away with training over your first months. Training and knowledge sharing will be ongoing to ensure you are kept up to date with sector specific developments and new technologies.